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"Meganet Communication was a pleasure to do business with. They worked with the Telco to
install all my circuits, received all my equipment, and they had everything ready for my
installation when I got there. They had a secure clean room for my equipment. I have no
worries about this site. I would recommend Meganet to anyone looking for a first class
and professional collocation company."
Thank you
Jody Hodge
Telecom Engineer
LEXIS-NEXIS
"Americare brought in Meganet Communications to rescue us from our
former vendor. We were totally fed up with being down, which seemed to
become a weekly occurrence - and, our bills were almost always
incorrect. Meganet came in and resolved our network's issues by
provisioning Americare with 512K Circuits at all of our remote sites and
a MegaFrame T1 at our main facility.
Efficiently and effectively is how it all came together - with no down
time. Through Meganet's planning and keen configuration, we were able
to consolidate seven locations into one large call center. Meganet's
WAN has enabled Americare to put time and resources into its business
plan instead of wasting it on unproductive network support issues."
Wayne Johnson
President & CEO
Americare
"As a computer and business systems integrator for nearly twenty years, I was fortunate enough to get involved with the Internet in its' early days as it was blossoming for business use. Our company always supports the client with a high level of service and support, and I was initially frustrated as I searched for a quality Internet Service Provider (ISP) that had a similar philosophy. Tired of constant problems with customer service issues, and even getting timely response to sales questions, I came across Meganet and have had to look nowwhere else since.
Since I have been using Meganet almost exclusively as the ISP of choice for our customers, I've watched them grow from a relatively small company to a large, regional ISP, with virtually no difference in the quality of service they provide. If anything, they have shown continued improvement in their network, and they hire very good people who are in line with their original philosphy of personal, attentive, and competent service. This is in sharp contrast to the usual experiences with most other businesses today. Meganet continues to garner high marks on all levels of technical support and pre-sales information , and we consider them a key strategic ally in our marketing efforts who consistently makes us look good for referring them."
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Michael C. Rose, President & CEO
MRE Consulting Group, Inc.
www.mresys.com
"MegaNet Communications came highly recommended by one of our vendors on the
basis of network reliability and service. Our previous experience with two
other regional service providers started out well but service quickly
deteriorated. Initially we contracted for T-1 service only, keeping our
email and web hosting with another provider. I was leery about moving
existing services after my previous experiences. The T-1 installation was
professionally coordinated between MegaNet and the phone company. I was
quite pleased with the level of support and reliability that followed over
the next few months. We eventually consolidated all our services to
MegaNet.
It’s been nearly three years and we have had nothing but excellent technical
support and personal care from MegaNet. MegaNet has been a great help in
accommodating our growing web activity, and the support technicians,
especially those in Web Services, have provided us with fast expert help,
many times above and beyond what could normally be expected by a customer.
I wish other vendors I deal with would provide something even close to the
service MegaNet provides."
Dennis E. Foye
Associate Director, Info Systems
Plimoth Plantation, Inc.
"I've been dealing with Meganet for over two years now and have had nothing
but good experiences. From the initial install of our DSL line to the
ongoing
maintenance and support of our current T-1 line I have never had any
problems dealing with MegaNet. When we first moved to our present location
MegaNet helped us determine our connectivity needs and select the
appropriate DSL line. As our needs grew and exceeded the capabilities of
the DSL
line MegaNet helped us plan our move to our T-1 line. They were also very
helpful during any necessary DNS change, helping to minimize the amount of
downtime we and our customers would experience. I have nothing but good
things to say about MegaNet, from their sales and installation teams to
their
support and maintenance. I am one extremely happy customer."
Joshua Chessman
Director of Hosted Services
MerlinOne, Inc.
17 Whitney Road
Quincy, MA 02169
"Meganet has been Global Hospitality Group's Internet provider for over 3 years.
During this time, Meganet's Customer Service Department has provided Global Hospitality Group
with outstanding technical service. The staff has always gone the extra mile to make sure any
problems are solved immediately and to our complete satisfaction. The Sales Department has
assisted Global Hospitality Group in providing the latest technical innovations and has been
instrumental in formulating a plan for future development that is both economical and effective.
Meganet's professionalism and expertise has proved to be a valuable asset to Global Hospitality
Group's bottom line. They are truly our partner."
Virginia C. Van Fleet
Chief Operating Officer
Global Hospitality Group
"Cox Engineering was experiencing poor connectivity with our previous ISP. Our network consultant Global Data Systems contacted Meganet Communications
for us. Meganet supplied us with a service that was cost effective and met our needs. Meganet's
service and support are excellent. A connectivity problem became a none problem. Based on this
excellent track record, we contacted Meganet to supply us with an Internet connection for our job
trailers at the Foxboro Stadium project. Meganet's diligence and support made the installation and
maintenance a snap. The service worked flawlessly over many months with no loss of service, which
is amazing considering the heavy construction. Meganet's customer service is excellent. I did not
have to call them. They called me! We would like to thank Eric and Brian for their superior work under very difficult conditions."
Cortland Naegelin, Chief Estimator
Cox Engineering Company
35 Industrial Drive
Canton, Ma. 02021
"Recently I was given a short tour of Meganet's Command Center and was simply
overwhelmed by the large scale systems networked through-out the facility.
Meganet has kept my company online, and helps me to provide seamless
services to our clients. Customer service has been great as I can always
reach someone on the team. I feel comfortable saying that Maganet is
deploying a sound, solid backbone utilizing uninterruptable services."
Michael Demirdjian
Lead Administrator
ASA & DatTRON eDesigns
"As the Information Technology Manager here at the Foundation it is my responsibility to provide network solutions that keep our employee's connected to the world and the world connected to us. Our prior ISP did not provide the flexible, cost effective and customer focused service that we needed. We were just another account.
Prior to the cutover to Meganet there was a concern with a front-end piece of hardware. Meganet jumped right in swapped the hardware out with their equipment. Our cutover was transparent to not only my users but also the world. I also did not have to worry about the installation of our T-1. Meganet took care of it all. There was no downtime.
In these times of ever changing and fast moving technology it's nice to find a stable, cost effective and knowledgeable ISP that really understands what customer service is all about. No downtime, a cost savings of $1000.00 per month and 24/7 customer support, thanks Meganet for a job well done."
Paul M. Marsh
IT Manager
Nellie Mae Education Foundation
www.nmefdn.org
"Early last year, McLean Health Center moved its ISP services to Meganet Communications. As IT Director, this allowed me to give the McLean staff Internet services with 4 times the previous bandwidth at half the cost. Providing faster and more stable access to the Internet while saving money; is important for a non-profit Healthcare facility like Mclean.
McLean's Home Care nurses use laptops in the field for client documentation, and were using dial-up communications to send updated records to the McLean Network server. As business increased the dial up communications was proving to be a bottleneck. I wanted to provide VPN services to the nurses but my Firewall was not configured for VPN. So I called Meganet to see what services they could offer. It did not take long for me to decide to rely on Meganet again to help me provide the solution. A new Firewall was shipped ready to install preconfigured to my requirements. The cut over was quick and painless. Client updates now take 5 minutes where before, with dial up, it took 45 minutes. We are all very pleased with Meganet's service and highly recommend it."
Arthur Bailey
IT Director
McLean Health Center
75 Great Pond Rd.
Simsbury, CT 06070
(860) 658-3721
Fax (860) 658-3763
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